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marcusvisser M
1 reviews | Active since Jan 2017
06 Jan 2022, 10:21
Atrocious Service Levels from Discovery
I app**** for membership with your fund in December 2021. It is the 6th of January, and my application is STILL at the underwriting stage. Your service levels are atrocious!!! I demand that you provide me with proof of membership by COB 7 January or I will take this matter to the Ombudsman.
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Replies (2)
Discovery Health's replyOfficial
06 Jan 2022, 10:44Dear Marcus V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply06 Jan 2022, 10:44
Official
Dear Marcus V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
06 Jan 2022, 18:32Dear Marcus V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply06 Jan 2022, 18:32
Official
Dear Marcus V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team