nS
nomusa S

1 reviews | Active since Mar 2017

18 Mar 2024, 21:43

Assuming that certain people take anything must change. I knew what I wanted from a medical aid I wasn't looking for entertainment

Discovery called me last week. The caller is insisting that I said I wanted vitality... At the same time he referred to the email they sent in December 2023 I checked it later that evening it was in the junk... Its a form that I must fill over and above the one I wrote on their online... I will fill in the details as required although he made it clear that I wanted vitality... I insist that Nomvuyo the broker knows the truth I'm sure they listened to the recording... If that wasn't the case why in 2024 they haven't shared the recording as they boldly say all calls are recorded.

0
Replies (2)
Discovery Health
Discovery Health's reply19 Mar 2024, 07:27
Official
Dear Nomusa S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Mar 2024, 16:52
Official
Dear Nomusa S

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team