GB
Gabriella B

1 reviews | Active since Nov 2013

25 Oct 2022, 11:31

"Ask Discovery" Whatsapp doesn't assist at all!!!!!!!!!!!!!

No one reads my emails properly and are NOT assisting me at all!!!!!!!!! The amount of time I have spend trying to rectify problems Discovery has caused is UNBELIEVABLE!!!!!!!!! I am going to start invoicing Discovery for the time I spend trying to fix the problems they cause as they clearly think it is my job to do all their work for them. Once again I am having to take time out of my day to try and fix their problems- that is time WASTED that I could spend WORKING!!!!!

NOW TO MAKE MATTERS EVEN WORSE, they are trying to switch over to a "Ask Discovery" on Whatsapp so a automatically generic answer can be supp****- THIS HAS NEVER WORKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Run as far from Discovery as you possibly can!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (4)
Discovery Health
Discovery Health's reply25 Oct 2022, 12:48
Official
Dear Gabriella V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply26 Oct 2022, 12:56
Official
Dear Gabriella V

We have been in contact with you to discuss your concerns.

Regards
Discovery Health Servicing Team
GB
Gabriella B's update02 Nov 2022, 10:42
Reviewer Update
I am still waiting for my issue to be resolved!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
GB
Gabriella B's update17 Nov 2022, 16:50
Reviewer Update
I am still waiting!!!!!!!!!!! Absolutely pathetic Discovery