gR
grant R

1 reviews | Active since May 2016

11 Feb 2024, 17:05

As a Discovery health client I have no idea what I’m being billed for

I get a summary of what doctors and hospitals have charged for services. I CANNOT even begin to understand what the charges are for and therefore I cannot query, dispute or even ask for an explanation. But I’m the one paying R16000 off a month so it’s really my money

0
Replies (2)
Discovery Health
Discovery Health's reply12 Feb 2024, 06:47
Official
Dear Grant R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply12 Feb 2024, 14:37
Official
Dear Grant R

We’ve contacted you and addressed your concern. 
   
Regards 
Discovery Health Servicing Team