JN
Jeanie N

1 reviews | Active since Sept 2017

12 Sept 2023, 12:16

Arrogant Chronic service staff

I called the call centre today and chatted with Puti and Ayenda , both client services call centre agent from the chronic department, put their phone down . We have been trying to get some information on our chronic medicines . They have our details and have not bother to call us back .

0
Replies (2)
Discovery Health
Discovery Health's reply12 Sept 2023, 12:45
Official
Dear Jeanie N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 Sept 2023, 07:32
Official
Dear Jeanie N We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team