tT
tyleradammcdonald T
1 reviews | Active since Sept 2012
25 Mar 2024, 06:45
Arrears no instant payment option to reactivate benefits
Discovery Health
Never takes my debits
I missed a payment and so chose to make payment for my medical aid and vitality benefits on the online pay option
They don’t debit immediately it take several days
Every time I take up this option I make the monies available but they never debit in quick time
Money moves as I go along living as one does the. They debit when there’s not enough available
Why is there no instant payment option it should not take a week for you to take up the monies
Now my debit has been missed when the amount was made available
Please can you address this as not my benefits have been stopped twice this month
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
25 Mar 2024, 06:53Dear Tyler
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply25 Mar 2024, 06:53
Official
Dear Tyler
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
25 Mar 2024, 15:15Dear Tyler
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health's reply25 Mar 2024, 15:15
Official
Dear Tyler
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
