AM
Andisiwe M

1 reviews | Active since Apr 2023

04 Feb 2024, 17:37

Argh

And yet once again Discovery makes it impossible to get any support. They say call till 8pm but you really can't get an agent at anytime. Using the chat ser cia whatsapp is trash. And you'll only receive help months later. I want to do is gain clarity on my claims. Im already predicting they'll have every excuse in the book to make me pay out-of pocket. Not sure what's the point of paying for a medical aid scheme with them is at this point. Utterly ridiculous and disappointing.

0
Replies (2)
Discovery Health
Discovery Health's reply05 Feb 2024, 07:14
Official
Dear  Andisiwe M
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Feb 2024, 16:33
Official
Dear  Andisiwe M
 
Please check your emails for final feedback from us.

Regards 
Discovery Health Servicing Team