ARE YOU GOING TO PAY MY PHONE BILL?

***6 I CALLED CALL CENTRE TO DO ENQUIRIES/ ORDERS & IT: <br> 1. TAKES FOREVER TO GET THROUGH TO SPEAK TO A CONSULTANT.<br> 2. HAVE TO JUMP THROUGH HOOPS AFTER YOU HAVE DONE THE VOICE PASSPORT THING. <br> 3. COMPUTER SYSTEM IS ALWAYS SLOW. <br> 4. HAVE TO WAIT FOR CONSULTANT TO RUN SOMEWHERE TO GET INFO.<br> 5. AFTER ABOUT 10 MINS OF FORREST MUSIC THEY COME BACK THANKING YOU FOR HOLDING ON. <br> 6. THEN THEY CAN'T HELP YOU & PUT YOU THROUGH TO ANOTHER DEPT.<br> 7. HOLD ON FOREVER. <br> 8. ENQUIRE WHY ARV'S HAVE BEEN BLOCKED - THAT'S ********<br> 9. HOLD ON AGAIN WHILE THEY TALK TO A CASE MANAGER<br> 10. MORE FORREST MUSIC<br> 11. CONSULTANT COMES BACK SAYING LAST BLOOD RESULTS - 2006<br> 12. ARGUE & GET DISCOVERY TO REQUEST SUCH FROM DOCTOR<br> 13. ASK TO BE PUT THROUGH TO MEDXPRESS<br> 14. MORE FORREST MUSIC<br> 15. JUMP THROUGH MORE HOOPS FOR IDENTIFICATION<br> 16. START ORDERING MEDS<br> 17. I WANT TO CHANGE ONE PRODUCT TO A LOWER DOSAGE - HAVE TO SPEAK TO PHY ASSISTANT<br> 18. MORE FORREST MUSIC AD NAUSEUM & NOBODY ANSWERS THE PHONE<br> 19. AFTER 20 MINS SOMEONE ANSWERED & SAID THEY'LL PUT ME THROUGH<br> 20. MORE FORREST MUSIC AD NAUSEUM FOR 20 MINS<br> 21. SOMEONE ANSWERS & THEN THE LINE WENT DEAD<br> 22. TWO HOURS WASTED<br> 23. CALL AGAIN ON ***7 - 45 MI