Approved claim taking too long to deposit

Member ID: ***. It has been totally exhausting to deal with Discovery Health about getting two approved claims deposited into my correct FNB bank account, which I changed with them to this particular FNB account in 2013 and 2014. How I have been accused by Discovery's consultants of being the reason for the problem and and how I have been accused by Discovery's consultants of being the reason for the delay in getting the claim paid into the correct bank account is really unacceptable (listen to consultants' telephone conversations with me). I have been explaining to everyone that my service providers are waiting for me to pay them and that I require my claim to be paid to me within the reasonable time period. I have now received two reminders from these service providers that they require payment - but still I don't have the deposit from Discovery Health in my bank account... It's so exhausting to deal with such incompetence and negligence. I've even given up on this approved claim to actually be paid into my correct bank account. Something so simple seems to be too much for Discovery Health's Finance department to handle. Shame...