AB
Adam B

1 reviews | Active since Feb 2017

20 Feb 2017, 15:41

App**** for medical aid

<p>I've sent my medical aid application on the 02nd February 2017. I did, till date, not receive any feedback with regard to my application. I had to phone and enquire about the progress of the application. Then I only heard that there are certain requirements. I don't have a problem to adhere to be requirements, but why was it necessary to phone to enquire about what is happening with the application? Poor service indeed. I wonder if I should follow through on the joining of the medical aid.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply21 Feb 2017, 07:20
Official

Dear AdamHeinrich

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply22 Feb 2017, 13:41
Official

Dear AdamHeinrich

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team