AK
Anothile K

1 reviews | Active since Oct 2013

03 Oct 2016, 16:56

Application still not processed after 3Months :-(

<p>I've spoken to so many consultants, I can't even keep up anymore. I sent emails and called to get update, but I'm being told different stories all the time. All I'm asking for is update because three months waiting on an application to be processed is unacceptable. I would really like to cancel my application, as I dont see any way forward with this medical aid. I'm very dissapointed on how this has been handled as I am the one that needs to keep asking for an update. </p>

0
Replies (2)
Discovery Health
Discovery Health's reply04 Oct 2016, 08:00
Official

Dear Kuboni25

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply07 Oct 2016, 13:22
Official

Dear Kuboni25

We’ve just sent you final feedback by email. Please contact us if you have any other queries.

Regards
Heelan