1 reviews | Active since Aug 2015
Appauling service from Discovery Health
Good day
After completing a vitality health checkup at Dischem in October 2017, i found out that my cholesterol level was gradually increasing. I the scheduled an appointment with a cardiologist Dr J Mckibben inf February 2018. After performing several tests as well as Coronary artery calcium score which was found to be slightly high 27.69. The doctor recommended that i begin a statin treatment since i have a family history of high cholesterol and i did try to lower my levels with diet and exercise but this did not help much. I decided to try eat eat ven healthier over the next few months and redo my cholesterol test. On the 1st of June I went to another cardiologist (DR N Maharaj)to have my test done as well as a second opinion. My cholesterol levels had increased from February 2018 to June 2018 despite my regular exercise and diet. Dr Maharaj strongly recommended that i go on a statin drug as diet and exercise was certainly not helping. The necessary forms was filled out as the receptionist app**** for me to be on chronic medication. Two weeks have gone by and only now i find out that Discovery Health will not approve my statin drug to be chronic. Even after 2 cardiologists strongly recommend that i be on statins. Statins should form part of chronic medication and i cannot see why they have refused this benefit. Totally disappointed and disgusted with feedback and response from Discovery Health (Candice Richards)
Dear udisennaidoo
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear udisennaidoo
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear udisennaidoo
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
Dear udisennaidoo
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
