Apparent Incorrect codes

So after my claim has been sent from dept to dept, I have still not received the funds. Only part of my claim was paid and the reason was modifier codes were used. Now, the practice have advised that they have never used any other codes, so what now? Do i just automatically not get paid. Well, after calling almost every single day last week, i won't be calling again. If you don't want to pay then that's all good with me.<br> <br> I think the handling of this claim was pathetic and I would just like this to be put on record. After my birth in March, I WILL be cancelling my membership and moving to someone else. YES, i will be using you for that only, please do put this on record. After the birth my premium will be going up to R4500 pm and i'm not willing to spend that and receive such pathetic service. At the end of the day you'll be losing out on a very loyal member. So WELL DONE.