FE
Farzana E

1 reviews | Active since Nov 2021

15 Dec 2021, 18:04

Appalling service from Discovery Health

Terribly disappointed with the service from DH. Been waiting for 3 weeks now for an iron infusion to be authorised. I’m an oncology patient , I desperately need the infusion, what more do they expect from me to authorise this procedure???

The service from DH is appalling!!!!!!

0
Replies (4)
Discovery Health
Discovery Health's reply17 Dec 2021, 06:54
Official
Dear Farzana E We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply17 Dec 2021, 18:19
Official
Dear Farzana E We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team
FE
Farzana E's update17 Dec 2021, 19:02
Reviewer Update
You haven’t gotten back to me! I’m still awaiting your email response! What is the verdict??
Discovery Health
Discovery Health's reply24 Dec 2021, 14:15
Official
Dear Farzana E We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team