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andrew B

1 reviews | Active since Jul 2011

02 Feb 2021, 22:32

Appalling Service

My partner went in for an operation . And then had the most shocking service afterwards. The nurses wouldn't give her medication . She passed out in the corridor .When i went to complain they wouldn't give us the time off day . Nurse Nokwanda and Molehoheng Mongalane and the nurse on Duty had the most appalling response when i raised the issue. There is no difference to going to a government hospital . She was in so much pain and throwing up and was told she had being discharged. And should go and get her own medication at the chemist.

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Replies (2)
Discovery Health
Discovery Health's reply03 Feb 2021, 07:46
Official
Dear andrew We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Feb 2021, 10:52
Official
Dear andrew We’ve responded to your query. Regards Discovery Health Servicing Team