JD
JoAnni D
1 reviews | Active since Jun 2021
22 Feb 2023, 08:50
Appalling service
1. Trying to contact them telephonically is just not happening, your call is in a queue and then cut off 2. No response to online query logged - ref: Website query ***) on 17 Feb 2023 at 11H13 - received an automated response that they will be in contact within 2 - 3 working days.
Helpful (0)
Replies (5)0
Replies (5)
Discovery Health's replyOfficial
22 Feb 2023, 10:23Dear JoAnni D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply22 Feb 2023, 10:23
Official
Dear JoAnni D
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
JD
JoAnni D's updateReviewer Update
23 Feb 2023, 11:40Is there an indication of how long this might take?
JD
JoAnni D's update23 Feb 2023, 11:40
Reviewer Update
Is there an indication of how long this might take?
Discovery Health's replyOfficial
23 Feb 2023, 13:40Good day
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply23 Feb 2023, 13:40
Official
Good day
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
JD
JoAnni D's updateReviewer Update
23 Feb 2023, 13:44Much appreciated.
JD
JoAnni D's update23 Feb 2023, 13:44
Reviewer Update
Much appreciated.
Discovery Health's replyOfficial
24 Feb 2023, 12:23Dear JoAnni D
Thank you for the feedback.
RegardsDiscovery Health Servicing Team
Thank you for the feedback.
RegardsDiscovery Health Servicing Team
Discovery Health's reply24 Feb 2023, 12:23
Official
Dear JoAnni D
Thank you for the feedback.
RegardsDiscovery Health Servicing Team
Thank you for the feedback.
RegardsDiscovery Health Servicing Team