Appalling Service

After being on Discovery Health for 4 1/2 years, I left my job and requested to join on a lower scheme as I am unemployed. After 5 months of fighting and many emails they eventually decided that I could join on Keycare Plus with a 3 month waiting period and I might add that was after I had written to the Medical Ombudsman.<br> I did an EFT, with my Medical Aid No as a reference for the July and August fees in the amount of R3 056.00. The very next day Discovery reversed my payment.<br> I then spoke to Nausheena Kolia (from the Executive Offices), whom I might add was very quick to call me and tell me \Discovery"had for some unknown reason"