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Marjaan L

1 reviews | Active since Jul 2019

18 Jul 2019, 11:04

Appalled by the claim reimbur*****ts from Discovery!

Appalled by the claim reimbur*****ts from Discovery! I have been a loyal client of Discovery Health for over 7 years. I fell pregnant at the end of last year, and recently had a c-section. I am absolutely horrified by how Discovery has reimbursed me for my claims. About 30% of my gynae appointments were reimbursed (this after my gynae gave me a discounted rate for my appointments) and to my complete shock, my c-section was reimbursed by a mere 20% of the actual claim! In total I am left with a bill of around R30 000 to pay, thirty thousand Rand!!!!!! What do I do?

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Replies (2)
Discovery Health
Discovery Health's reply18 Jul 2019, 14:08
Official
 
Dear Marjaan Laubscher 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards
 Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply22 Jul 2019, 13:12
Official
 
Dear Marjaan Laubscher 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team