App not workig

Item: Discovery Health
Rating: 1
Author: Charles R

The discovery app does not work, recieved help in the past, worked for 1 day and stopped not tracking my activities or gym visits. Clearly not getting the rewards/services that i am supposed to. Just another useless app time consuming for no benefit

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

29 Jan 2021, 13:03

Dear Charles

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply29 Jan 2021, 13:03

Official

Dear Charles

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Charles R's updateReviewer Update

01 Feb 2021, 20:32

No effort from discovery to rectify

Charles R's update01 Feb 2021, 20:32

Reviewer Update

No effort from discovery to rectify

Discovery Health's replyOfficial

04 Feb 2021, 16:19

Dear Charles

We have contacted you and provided interim feedback. Our team are still addressing your concern and will contact you with final feedback shortly.

Regards Discovery Health Servicing Team

Discovery Health's reply04 Feb 2021, 16:19

Official