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hh
hills.kerry hills.kerry

1 reviews | Active since Oct 2016

29 Nov 2016, 15:22

Any excuse not to have to pay!

<p>I am pregnant, with DVT. I have developed allergies to 2 of my previous medications and it has been almost a month to try to get Discovery to change my chronic medication. They sent me the same email as last week even though I emailed them an answer to their query and even phoned in. How difficult can it be to change a medication? </p> <p> </p>

0
Replies (6)
Discovery Health
Discovery Health's reply30 Nov 2016, 08:37
Official

Dear kerry-hills-botha

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Regards
Discovery Health Servicing Team

hh
hills.kerry hills.kerry's update01 Dec 2016, 15:42
Reviewer Update

I keep missing your calls and the number you are calling from doesn't allow me to call back. Please could you leave a contact number.

Discovery Health
Discovery Health's reply02 Dec 2016, 10:42
Official

Dear kerry-hills-botha

We’ve just sent you final feedback by email. Please contact us if you have any other queries.

Regards
Umiksha Maharaj

hh
hills.kerry hills.kerry's update13 Dec 2016, 16:21
Reviewer Update

Hi Umiksha, the starting date on the Arixtra is wrong. My broker has queried but no response yet.

The script clearly states the 8 th November. How can I fix this?

hh
hills.kerry hills.kerry's update16 Dec 2016, 13:19
Reviewer Update

Thank you. Finally got my chronic all sorted out correctly.

Discovery Health
Discovery Health's reply19 Dec 2016, 09:17
Official

Dear kerry-hills-botha

Thank you for your comment.

Regards
Discovery Health Servicing Team