ANSWER THE PHONE BUT CHATTER WITH EACH OTHER

This is absolutely appalling service (or lack thereof)!!! I was looking at becoming a member of Discovery Health, and requested a quote for medical aid this morning.<br> <br> I haven't received a call yet, so I phoned the call centre to speak directly to a consultant.<br> <br> After the phone starts ringing on there end, someone immediately picks up the phone, and you can CLEARLY hear them put the one down on the desk and then proceed to chatter in the background to whom ever they are talking to, even though I remain on the line!!!<br> <br> If this is any indication as to the level of service one is to suspect from this company, then good riddance!!!