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myemail M

1 reviews | Active since Aug 2016

06 Mar 2020, 14:28

ANOTHER WAY DISCOVERY HEALTH WILL RIP YOU OFF!

I became a member of Discovery Health 2005 listed as a dependent on my daughters father's medical aid cover. He was diagnosed with irreversible brain damage in December and his son took over his administrative affairs - first step being to terminate my membership and my daughters membership. I swiftly placed my pregnant daughter under cover on Classic Comprehensive and her maternity benefit continued. However, Discovery and its underwriters insisted on charging me a "LATE JOINER FEE". I have been on the scheme for 14 years! Just another way Discovery rips you off! It was simply a matter of a change of bank account! Be careful of these hijackers.

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Replies (2)
Discovery Health
Discovery Health's reply06 Mar 2020, 17:22
Official
Dear Logie L 
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply11 Mar 2020, 13:12
Official
Dear Logie L 
 
We’ve contacted you regarding your complaint. 
 
Regards 
Discovery Health Servicing Team