LB
Liandra B

1 reviews | Active since Sept 2011

21 Aug 2018, 15:11

Another Theft by Discovery Health

I was hospitalized for 15 days, Discovery cleaned out my Savings account **********ly, and after weeks of escalation basically told me F you, take us to the Council for Medical Aids. The joke is they came back after initial complaint and conceded paying for the specialist, thus admitted to their fault but they refuse to put my savings back. Discovery is truly a bunch of *******, this is the second time this has happened and the total theft amount is now at almost R10 000. Due to work I do not have a choice but forced to do business with *******.

0
Replies (3)
Discovery Health
Discovery Health's reply21 Aug 2018, 15:33
Official

Dear phoenix82

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

LB
Liandra B's update21 Aug 2018, 18:57
Reviewer Update
You have been investigating your own ***** for a month now. This generic response is pathetic customer service once again.
Discovery Health
Discovery Health's reply23 Aug 2018, 10:54
Official

Dear phoenix82

Please check your email inbox for our final feedback.

Regards
Discovery Health Servicing Team