AP
Andre P
1 reviews | Active since Apr 2021
01 Jul 2021, 08:24
Another 2 months without feedback ... atrocious!
In relation to https://www.hellopeter.com/discovery-health/reviews/atrocious-8ec111f0298b9e84bcc6bf8685b064ef157c18d9-*** let me note .. it's been 2 months and yet I wait. Does no one at Discovery Health know how to take ownership and accountability? Muhammed ... what a disappointment. Let's see how long I wait before another person offering false promises contacts me.
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Replies (3)
Discovery Health's replyOfficial
01 Jul 2021, 10:40Dear Andre P We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health's reply01 Jul 2021, 10:40
Official
Dear Andre P We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
AP
Andre P's updateReviewer Update
01 Jul 2021, 11:02Please see link shared for my original complaint. Have Muhammed's manager or someone else more senior contact me ... and don't close off your ticket once you've sent me a general communication. Shows a real lack of ownership and accountability.
AP
Andre P's update01 Jul 2021, 11:02
Reviewer Update
Please see link shared for my original complaint. Have Muhammed's manager or someone else more senior contact me ... and don't close off your ticket once you've sent me a general communication. Shows a real lack of ownership and accountability.
AP
Andre P's updateReviewer Update
05 Jul 2021, 06:55And so I still wait. Last time round it took you hours ... it's now been days.
AP
Andre P's update05 Jul 2021, 06:55
Reviewer Update
And so I still wait. Last time round it took you hours ... it's now been days.