1 reviews | Active since Nov 2020
AnnoyedAF
I'm not even surprised that there are so many bad reviews. It all makes sense now.
There is no number to contact anyone on that actually goes through. I hardly get a response to my e-mails. You'd think Discovery is a pretty good company/medical aid, but it just falls into the list of ****shows in the country.
I keep getting e-mails and messages saying my medical aid benefits have been stopped, AFTER I paid and I received a "reactivation" e-mail. Absurd amount of money being paid every month for 0 customer service. I'd get more response out of a corpse then from you guys. Hence, this review is probably useless anyways.
Just cause it's #1 in the top 5 Medical aid schemes in SA, doesn't mean the service is up there with the ranking
Everything is just bots answering or automated. Once I find a way to communicate with a human being and not a bot I'll be cancelling
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
