Annoyed

My membership was terminated as of 28 February , after I called Discovery during the following month to inform them that I will process a double payment during April. My salary didnt clear early enough and the debit order bounced . In the month of April I settled R15 863 . Thereafter I received an email confirming that my membership was reinstated . Then again, I received an email a few days later that my membership was terminated?! I now have make a manual payment again so the consultant , namely Busi can assist me with the reinstatement. Why was my membership terminated?