Annoyed

Submitted a claim which was not paid due to MSA funds having ran out as savings were pro-rated. No response from Discovery and i wonder, should one not seek the attention of a doctor when the need arises because the savings have been depleted? And why is the claim not being processed now that there are funds in the MSA?

Separately i am trying to update my details online, your digital web support is useless and to date I have not managed to get my cellphone details updated on the system in order to update details online. A request was submitted moons ago.. if i was not forced to belong to this scheme because of my employer, i would have left a long ago.. pathetic service!! to even think i have other products with you is even a shame..