MN
Madoda N

1 reviews | Active since Oct 2014

18 Nov 2015, 20:33

Angry Complaint

Two years ago I added my son on my medical aid who has a different surname with no hustle.<br> Now I just had another baby on the 03rd of this month and I spoke to with Jaco De Jager T: +***0<br> , He advised that an additional document would also be required which is an affidavit from yourself confirming that Baby Kun***e has his mothers surname but that you are his biological father.<br> Upon receipt we will continue with processing your application.<br> I am finding this retarded-this is not a feeding scheme were I have to prove S&*%T to get free staff.<br> I will be paying for this...I am beyond disgusted I am beyond angry.<br> ***-id number<br> ***--tel number.<br>

0
Replies (1)
Discovery Health
Discovery Health's reply23 Nov 2015, 18:05
Official
Hello nobulam,

Thank you for your comment.

We're sorry to learn of your experience through our application process and the frustrations you endured.

We confirm that you have been contacted by our New Business Team who have provided you clarity on the concerns you raised. Also, an email has been sent to you with detailed feedback on how we can help resolve your queries.

Regards
Julian