LL
La'Chelle Luppnow

1 reviews | Active since Nov 2024

20 Nov 2024, 14:21

Andy, Call centre star

I called the call centre for assistance with my medical aid this morning and spoke to Andy. What an absolute professional! He was such a pleasure to deal with, dealt with my request and kept me updated every step of the way. I wish all call centres had an Andy.

0
Replies (2)
Discovery Health
Discovery Health's reply21 Nov 2024, 06:45
Official
Dear La'Chelle L 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply21 Nov 2024, 06:48
Official
Dear La'Chelle L 

Thank you so much for taking the time to give us your positive feedback. 
   Regards Discovery Health Servicing Team