GM
Gladness M

1 reviews | Active since Aug 2016

13 Apr 2024, 13:10

*********** and useless service ever.

Calling Discovery for assistance is useless, you get the email for the approval of meds then boom the same meds is not covered, calling in the sameTamsyn as a senior to Nonhlanhla both useless and *********** to render except advise to call Monday to Friday because they don't and can't assist in chronic. So I must pay for the additional meds to cover till they return to work mind you I pay R4400 monthly for useless service. Discovery is *********** and very insensitive to patients imagine the same Tamsyn refusing with her last name as its personal.

0
Replies (2)
Discovery Health
Discovery Health's reply15 Apr 2024, 07:21
Official
Dear Gladness M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 Apr 2024, 13:10
Official
Dear Gladness M

We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team