AS
Alexander S

1 reviews | Active since Jan 2017

26 Apr 2025, 10:17

*********** and non functional systems

It's incredible that a company this big can fail at even a simple thing like a functioning login process. I've been unable to sign into my app and desktop accounts for months. To the point where even a password reset is blocked by their web security. All they can do is tell you to send them an email. I almost signed up for their banking, but there is no way I'd trust them with actual money if their tech infrastructure is this useless.

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Replies (1)
Discovery Health
Discovery Health's reply29 Apr 2025, 07:07
Official
Dear Alexander S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team