1 reviews | Active since Oct 2016

11 Apr 2023, 09:35

Amount paid/not paid

I got a statement from Discovery that an acount has been paid in full with no outstanding amount. the hospital says that I owe them money which Discovery has not paid. Someone is not telling the truth but who?

0
Replies (4)
Discovery Health
Discovery Health's reply11 Apr 2023, 11:25
Official
Dear Ed P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team


's update12 Apr 2023, 16:22
Reviewer Update
That's that then, I suppose.
Discovery Health
Discovery Health's reply13 Apr 2023, 11:48
Official
Dear Ed P

We’ve responded to your complaint.
   
Regards
Discovery Health Servicing Team
's update23 Aug 2023, 14:54
Reviewer Update
To this date, Discovery has only acknowledged that they provided an incorrect statement and they have not corrected it. So, I am out of pocket because I cant claim from my GAP cover.