gH
gerard H

1 reviews | Active since Mar 2009

04 Aug 2016, 13:29

Ambulance costs not covered

<p>On 28/6 I had an atrial fibrulation attack which is life threatening. I was authorized ( no ********** 4) to be admitted to the Sunninghill hospital to get a cardioversion at 6am the next day. I was too weak to drive the 100 kms and I requested an ambulance but was told it was not an emergency and I would have to pay the cost myself which is approximately R2000. So I could not see the doctor. This is not acceptable.</p>

0
Replies (3)
Discovery Health
Discovery Health's reply04 Aug 2016, 13:57
Official

Dear gerardhs

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply10 Aug 2016, 10:18
Official

Dear gerardhs

We have been in touch with you to answer your comments.

Regards
Bradley

gH
gerard H's update11 Aug 2016, 13:51
Reviewer Update

I cannot request a letter from the doctor to substantiate the use of an ambulance when I'm sick. You must legislate this, and as I said I will then goto another medical aid.