1 reviews | Active since Apr 2015
Amazing Service
I went to Discovery today to enquire about an early debit order for my health insurance. After speaking to numerous call Centre agents, i was forced to take 2 hours out of my work day to personally go to the office in Sandton. I was mad! I waited for an hour, but as soon as I got someone to help me (Wesley - I can't remember his surname, but he's a brilliant Indian guy). He apologized for the wait and talked me through my complaint with the most amazing attitude. At that point I was happy despite my complaint. My experience at Discovery was amazing. The security guards that took me to the Service Centre were also very nice. Shocking really. I just want to send out a BIG thank you to Wesley for being so wonderful. He also wished me well when I left! We need more service like this because I left that building a happy trooper despite having to reapply for medical aid :) <br> <br> South Africa needs more Wesley's, that what I say!
Thank you for the wonderful compliment.
It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service that you have received from Wesley. We will be sure to send this to him and his management team.
Regards
Discovery Health
Thank you for the wonderful compliment.
It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service that you have received from Wesley. We will be sure to send this to him and his management team.
Regards
Discovery Health
