MA
Meliza A

1 reviews | Active since May 2020

02 Mar 2021, 16:02

Always looking for a Loophole!

In May 2020 I was admitted to hospital. According to discover they only cover 2 days in hospital for my condition and I stayed 3 days. My Doctor in hospital has sent a motivational letter as per their request explaining why I needed to stay an extra day, but they still declined to pay for it. I pay close to R7000 for medical aid for my family every single month without fail. even through the worst of financial times, yet this is the treatment I get. Very bad Discovery. I will be changing my medical as soon as this is sorted!

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Replies (2)
Discovery Health
Discovery Health's reply03 Mar 2021, 06:58
Official
Dear Meliza A We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply03 Mar 2021, 15:38
Official
Dear Meliza A 

Please check your email for feedback from us. Regards
Discovery Health Servicing Team