AA
Aneesa A

1 reviews | Active since Jul 2016

21 Jan 2019, 09:45

Also looking to how not to cover PMB over loaded with to much red tape and paperwork

Member number: ********** 10 I recently joined my husbands discovery medical aid I was given 3 General waiting period, i have always been on medical aid for years. I called when i joined and wanted to know how i can register my PMB endometriosis ,she said it is not aPMB but a DTP so they sent me forms and said I can go to GP to have this completed. Eventually i went now they decline it sating a Specialist must complete it the ICD 10 is correct I have had to have a hysterectomy at age of 37 still kept my ovaries. October 2017 I had deep filtratrating endo removed and a bowel resection. Why is Discovery making this so difficult, do you think you can just go and say DOCTOR COMPLETE MY FORM?

0
Replies (3)
Discovery Health
Discovery Health's reply21 Jan 2019, 11:23
Official
Dear Paris42

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Kind regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply23 Jan 2019, 14:20
Official
Dear Paris42

We have been in touch with you to answer your comments.

Kind regards
Discovery Health Servicing Team 
AA
Aneesa A's update24 Jan 2019, 08:32
Reviewer Update
You must be mistaken the guy called me from customer service to say sorry? I want to know why if i have had a hysterectomy and provided you with 2 histology reports do you need a GYNIE to sign the form, that will not change the outcome of my PMB DTP diagnosis - I moved from Boniats to Discovery and was registered for ENDO, He was going to get a PMB person to call me