AA
Aneesa A
1 reviews | Active since Jul 2016
21 Jan 2019, 09:45
Also looking to how not to cover PMB over loaded with to much red tape and paperwork
Member number: ********** 10 I recently joined my husbands discovery medical aid I was given 3 General waiting period, i have always been on medical aid for years. I called when i joined and wanted to know how i can register my PMB endometriosis ,she said it is not aPMB but a DTP so they sent me forms and said I can go to GP to have this completed. Eventually i went now they decline it sating a Specialist must complete it the ICD 10 is correct I have had to have a hysterectomy at age of 37 still kept my ovaries. October 2017 I had deep filtratrating endo removed and a bowel resection. Why is Discovery making this so difficult, do you think you can just go and say DOCTOR COMPLETE MY FORM?
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Replies (3)Discovery Health's replyOfficial
21 Jan 2019, 11:23Dear Paris42
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Kind regards
Discovery Health Servicing Team
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Kind regards
Discovery Health Servicing Team
Discovery Health's reply21 Jan 2019, 11:23
Official
Dear Paris42
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Kind regards
Discovery Health Servicing Team
We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.
Kind regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
23 Jan 2019, 14:20Dear Paris42
We have been in touch with you to answer your comments.
Kind regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Kind regards
Discovery Health Servicing Team
Discovery Health's reply23 Jan 2019, 14:20
Official
Dear Paris42
We have been in touch with you to answer your comments.
Kind regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Kind regards
Discovery Health Servicing Team
AA
Aneesa A's updateReviewer Update
24 Jan 2019, 08:32You must be mistaken the guy called me from customer service to say sorry? I want to know why if i have had a hysterectomy and provided you with 2 histology reports do you need a GYNIE to sign the form, that will not change the outcome of my PMB DTP diagnosis - I moved from Boniats to Discovery and was registered for ENDO, He was going to get a PMB person to call me
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Aneesa A's update24 Jan 2019, 08:32
Reviewer Update
You must be mistaken the guy called me from customer service to say sorry? I want to know why if i have had a hysterectomy and provided you with 2 histology reports do you need a GYNIE to sign the form, that will not change the outcome of my PMB DTP diagnosis - I moved from Boniats to Discovery and was registered for ENDO, He was going to get a PMB person to call me
