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nemangwe N
1 reviews | Active since Sept 2010
17 Apr 2016, 18:03
Allow your clients to see the bill
Discovery pay all bills but I cannot get a detailed statement of the costs. I know the charge is too high but Discovery will not send me the detailed statement. There are doctors and hospitals ripping us off every visit. Discovery supports them and increases membership fees every year. I have done everything possible to stop the *******ion. Members can and will assist Discovery to reduce fees but Discovery are not interested. I have tried to work through Discovery. Hopefully someone at Discovery will take action on a complaint from HelloPeter.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Health's replyOfficial
19 Apr 2016, 13:46Hello andersi,
Thanks for raising your concerns and for discussing them with me. Some healthcare providers charge an afterhours fee for services rendered after normal operating hours. They are entitled to, if they wish, so it's best to check with your provider first if possible to see if this is the case with them.
We want to confirm that we're investigating the other issue you raised with the relevant department to make sure proper processes were followed by the practice. Please feel free to contact us directly contact us if you have any other concerns. We're always here to help.
Kind regards
Sirgree
Thanks for raising your concerns and for discussing them with me. Some healthcare providers charge an afterhours fee for services rendered after normal operating hours. They are entitled to, if they wish, so it's best to check with your provider first if possible to see if this is the case with them.
We want to confirm that we're investigating the other issue you raised with the relevant department to make sure proper processes were followed by the practice. Please feel free to contact us directly contact us if you have any other concerns. We're always here to help.
Kind regards
Sirgree
Discovery Health's reply19 Apr 2016, 13:46
Official
Hello andersi,
Thanks for raising your concerns and for discussing them with me. Some healthcare providers charge an afterhours fee for services rendered after normal operating hours. They are entitled to, if they wish, so it's best to check with your provider first if possible to see if this is the case with them.
We want to confirm that we're investigating the other issue you raised with the relevant department to make sure proper processes were followed by the practice. Please feel free to contact us directly contact us if you have any other concerns. We're always here to help.
Kind regards
Sirgree
Thanks for raising your concerns and for discussing them with me. Some healthcare providers charge an afterhours fee for services rendered after normal operating hours. They are entitled to, if they wish, so it's best to check with your provider first if possible to see if this is the case with them.
We want to confirm that we're investigating the other issue you raised with the relevant department to make sure proper processes were followed by the practice. Please feel free to contact us directly contact us if you have any other concerns. We're always here to help.
Kind regards
Sirgree
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nemangwe N's updateReviewer Update
03 May 2016, 15:01Thanks
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nemangwe N's update03 May 2016, 15:01
Reviewer Update
Thanks