All I need is mymedical aid card!!!

Item: Discovery Health
Rating: 2
Author: Johan P

We have been members since 1/06/2015 and to date have not received our medaid cards. We have contacted Discovery several times and.... nothing!!! The last contact was on 19 January 2016 with Miranda Mngxunya who said the carrds will be with us within two weeks. I responded to her that she had my address wrong!!! I cannot understand!! So here we are two weeks later...

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Replies (1)

Discovery Health's replyOfficial

10 Feb 2016, 15:56

Hello jopret,

Thank you for your comment.

We've confirmed that new cards have been arranged to be couriered to the address confirmed. Please allow 3 to 5 working days for these to reach you. Please accept our sincerest apologies for the inconvenience this has caused.

You are more than welcome to contact us on ***or email *** should you require any further assistance.

Regards
Annelize

Discovery Health's reply10 Feb 2016, 15:56

Official