dP
denzyl P

1 reviews | Active since Mar 2009

08 Jul 2025, 15:25

ALL ABOUT SALES NOT THE CUSTOMER

Hi Discovery, i want to sign up for keycare plus ,i am dealing with Stuart your consultant, cover is accepted but i need to give the go ahead however stuart has noted the wrong doctor for me to use and he advised i can change it as soon as i activate the cover which i have a feeling is not true as i know that you need to give a months notice - i would like to change the doctor before i accept cover but i am being transferred pillar to post - and stuart just wants to sign me up and dont care about my needs

0
Replies (3)
Discovery Health
Discovery Health's reply09 Jul 2025, 06:42
Official
Dear Denzyl P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
dP
denzyl P's update09 Jul 2025, 14:55
Reviewer Update
i am still waiting for someone from discovery to make contact with me -really poor service
Discovery Health
Discovery Health's reply16 Jul 2025, 14:42
Official
Dear Denzyl P

We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team