1 reviews | Active since Aug 2016

13 Aug 2024, 10:13

AI can replace a human being

I doubt I am the only person with the same issue with what once a medical aid and that is the removal of a key service MedXpress.

This was a vital ENGAGEMENT service where members could engage with human beings who were trained to deal with issues that are no longer available???

WHY!!!

0
Replies (2)
Discovery Health
Discovery Health's reply13 Aug 2024, 10:20
Official
Dear Sasha K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 Aug 2024, 14:28
Official
Dear Sasha K We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team