AG
Amanda G
1 reviews | Active since Jun 2019
19 Nov 2024, 19:25
*********** AGENTS!!! SETTLE MY BILLL!!
I complained on the 17th of October 2024 regarding my bill which is still not settled two days later a white lady called me and assured me that my claim will now be settled as she is communicating with the accounts manager from the hospital, only to find out the she was lying about all of this. Mistake no1 yall hire agents who doesn't comply with the honesty and integrity (General Code Of Conduct For Fsps) hence there are so many complaints on this platform about the terrible service you guys offer. I also wrote a complain to CMS, can i get proper feedback PLEASE!!!!
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Replies (2)Discovery Health's replyOfficial
20 Nov 2024, 06:44Dear Amanda G
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply20 Nov 2024, 06:44
Official
Dear Amanda G
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
22 Nov 2024, 15:07Dear Amanda G
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply22 Nov 2024, 15:07
Official
Dear Amanda G
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
