RM
Ryan M

1 reviews | Active since Dec 2010

18 Oct 2020, 13:27

Again not paying out for something that is covered

The second time I have had issue claiming for COVIDrelated treatment that is covered.

I had COVID symptoms, I then did an online assessment on the Discovery website. which then told me I had to go see a GP on their list which is covered by Discovery. So I did just that. I then logged a claim for that GP visit and yet again they just decline it!!!

I am really tired of having to spend so much time getting Discovery to cover what they say is covered.

0
Replies (2)
Discovery Health
Discovery Health's reply19 Oct 2020, 08:38
Official
Dear Ryan

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 Oct 2020, 14:25
Official
Dear Ryan

We contact you to discuss your concerns.

Regards 
Discovery Health Servicing Team