After 8 MONTHS, several reassurances, debit order problem persists.

<p>I have been struggling for 8 months (since November 2016) with Discovery to debit my account. Every month I have to phone in to ask them to please do a daily debit as the debit order is not going off. Some months they are deducting twice then I have to phone in again to get them to pay me back. Last month I decided that I am going to post on their Facebook page. They rep**** and assured me this is now sorted. They did not follow up on the first of June and yet again the debit order did not go off, I did let them know on Friday the 2nd of June. I posted on the same post again and they rep**** with the following: "Good morning Lelanie, we'll be in touch with you during office hours to address your concerns. Thanks." I posted on their page on Friday at 11:51am and again on Sunday at 6:46am and this morning before 8:00 (their trading hours). This being said they could have phoned me on Friday but they failed to do so and as they open at 8:00 I am still waiting for a call and I said I'm still waiting on the post aswell. They just absolutely don't care. How on earth is it possible to struggle with the same matter, speaking to several managers and several consultants with no luck?????</p> <p> </p> <p>What else am I suppose to do? I can't phone in every month to beg them to do a debit order. And every month "I am in arrears".</p> <p> </p> <p>THIS IS RIDICULOUS!</p>