JW
Jill W

1 reviews | Active since Aug 2020

23 Nov 2020, 13:02

ADRIAN GORE ARE YOU AWARE OF THE SHEER INCOMPETANCE OF YOUR CLAIMS DEPARTMENT !!!!

USELESS CLAIMS DEPARTMENT, TOTALLY INCOMPETANT. WHY IS IT ALWAYS NECESSARY TO PHONE AND FOLLOW UP WITH THEM, AFTER SUBMITTING A VALID CLAIM, AT MY TIME AND MY EXPENSE.

0
Replies (2)
Discovery Health
Discovery Health's reply23 Nov 2020, 14:02
Official
Dear Jill W
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply25 Nov 2020, 16:05
Official
Dear Jill W
 
We have been in contact with you to address your concerns.
 
Regards 
Discovery Health Servicing Team