MI
Mohamed I
1 reviews | Active since Jan 2012
26 Sept 2022, 19:09
Actions speaks louder than false promised - Disc..... gusting
Almost 3 months and no cards were posted (despite their false promise to deliver within 7-10 working days from my previous complaint?). Your emails mean nothing. Business must be ACTIONS not WORDS. Started looking for a replacement already. I know x5 people will not make a difference, nor will be considered as a Churn, but at least I can land with someone else who does appreciate professional customers.
No stress about my cards, for now, you may deliver them when your budget allows ~ maybe next Sep 2023!
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Replies (3)0
Replies (3)
Discovery Health's replyOfficial
27 Sept 2022, 06:46Dear Mohamed I
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply27 Sept 2022, 06:46
Official
Dear Mohamed I
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
28 Sept 2022, 15:46Dear Mohamed I Please check your emails for feedback from us. Regard
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply28 Sept 2022, 15:46
Official
Dear Mohamed I Please check your emails for feedback from us. Regard
Discovery Health Servicing Team
Discovery Health Servicing Team
MI
Mohamed I's updateReviewer Update
29 Sept 2022, 13:24No emails received from you? This is another 'passing the buck practice. This is becoming a joke. First, you claimed you sent it to an OLD address (which's no longer valid since 2017), while I am keeping my address and details up-2-date. Then you promised that cards are in the way (7-10 working days), and now this? It seems evident that you care less about customers but more about implementing an annual increase (I bet you that email will be received in full). Good luck.
MI
Mohamed I's update29 Sept 2022, 13:24
Reviewer Update
No emails received from you? This is another 'passing the buck practice. This is becoming a joke. First, you claimed you sent it to an OLD address (which's no longer valid since 2017), while I am keeping my address and details up-2-date. Then you promised that cards are in the way (7-10 working days), and now this? It seems evident that you care less about customers but more about implementing an annual increase (I bet you that email will be received in full). Good luck.