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carla S

1 reviews | Active since Jul 2014

08 Apr 2019, 13:56

Accounting people of discovery is pathetic!

Every month you make your payments early and discovery keeps on not processing your payments even when you are at the same bank as them so they get the money instantly they keep cutting off your medical even though you make the payments before the end of the month. And then you get threathened that you have to make double payments because they are not doing their jobs!!!!!! Really?!!!!!!What a bunch of *********** people who is working for Discovery!

0
Replies (3)
Discovery Health
Discovery Health's reply08 Apr 2019, 14:31
Official
Dear carla smith

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply10 Apr 2019, 14:07
Official
 
Dear carla smith 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team 

Discovery Health
Discovery Health's reply10 Apr 2019, 14:07
Official
 
Dear carla smith 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team