CP
Claire P
1 reviews | Active since Oct 2015
24 Feb 2025, 16:06
Account paid
My mom died mid-year. At the end of the year, Discovery made me pay back her day-to-day savings. Absolutely shocking. I said I would pay the amount off. Despite making regular payments, I started to receive endless SMS messages, threats, calls etc. The account was handed over. More messages, threats etc DESPITE the FULL AMOUNT being paid that I was instructed to pay. No amount of emails to Discovery are acknowledged or answered. Thank goodness I left this medical aid.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
25 Feb 2025, 06:23Dear Claire P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply25 Feb 2025, 06:23
Official
Dear Claire P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
03 Mar 2025, 15:00Dear Claire Pollitt
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply03 Mar 2025, 15:00
Official
Dear Claire Pollitt
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
