CP
Claire P

1 reviews | Active since Oct 2015

24 Feb 2025, 16:06

Account paid

My mom died mid-year. At the end of the year, Discovery made me pay back her day-to-day savings. Absolutely shocking. I said I would pay the amount off. Despite making regular payments, I started to receive endless SMS messages, threats, calls etc. The account was handed over. More messages, threats etc DESPITE the FULL AMOUNT being paid that I was instructed to pay. No amount of emails to Discovery are acknowledged or answered. Thank goodness I left this medical aid.

0
Replies (2)
Discovery Health
Discovery Health's reply25 Feb 2025, 06:23
Official
Dear Claire P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 Mar 2025, 15:00
Official
Dear Claire Pollitt 

We have been in touch with you to answer your comments.
 
Regards
Discovery Health Servicing Team