BV
Busi V
1 reviews | Active since Sept 2015
02 Feb 2023, 05:16
Account Management
AGAIN!!!! Discovery has deducted 5 times my normal premium this month. After numerous phone calls and discussions, I was assured the issue was resolved AND it will not happen AGAIN.
Can the people who are running this organization get their house in order!!! Or at the least step in and deal with the individuals who are clearly incapable of during their job!!!
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
02 Feb 2023, 07:22Dear Busi
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Feb 2023, 07:22
Official
Dear Busi
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
BV
Busi V's updateReviewer Update
02 Feb 2023, 07:50Called Discovery Health and they had me on hold for 30 minutes until I ended the call. Discovery YOU need to; do better. Your service is DISTURBING!!!!
BV
Busi V's update02 Feb 2023, 07:50
Reviewer Update
Called Discovery Health and they had me on hold for 30 minutes until I ended the call. Discovery YOU need to; do better. Your service is DISTURBING!!!!
Discovery Health's replyOfficial
08 Feb 2023, 13:36Dear Busi
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply08 Feb 2023, 13:36
Official
Dear Busi
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team