Absurd increase amount

Item: Discovery Health
Rating: 1
Author: Net X

My mom’s monthly contribution increased with approximately 120% overnight. From R1489 to R3300. I have been battling to reach them for more than a week. No one is answering. How on EARTH can you increase a pensioner’s contribution with more than double!!!! You are going to lose a LOT of clients. Your service is just as ridiculous as your fees!

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

02 Jan 2024, 12:19

Dear Net X

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Best regards,

Discovery Health's reply02 Jan 2024, 12:19

Official

Dear Net X

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Best regards,

Discovery Health's replyOfficial

02 Jan 2024, 16:57

Dear Net X

Please check your emails for final feedback from us.

Regards Discovery Health Servicing Team

Best regards,

Discovery Health's reply02 Jan 2024, 16:57

Official

Dear Net X

Please check your emails for final feedback from us.

Regards Discovery Health Servicing Team

Best regards,