JH
Jean H
1 reviews | Active since May 2019
27 Jan 2023, 15:54
Absolutely **** SERVICE
I had to go to casualtys because of hypertentions stage 2 discovery medical aid advised me to go there. After all the tests etc has been done and needed to be admitted to cardio icu discovery came back and said that i need to wait 8 working houers for assesment on forms that needs to be sent in and after that it can take 4-8working days for auth on hospital admission!!!!!by that time im dead The excuse is that i cannot use hospital admission or emergency in less from 12months from joining.even that i dont have a waiting period. They keep on saying you have to go home and wait for us to come back when ever ****ING USSELESS COMPANY!!!!! Will never again make use of this company
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
30 Jan 2023, 07:00Dear Jean H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Discovery Health's reply30 Jan 2023, 07:00
Official
Dear Jean H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
30 Jan 2023, 08:27Dear Jean H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply30 Jan 2023, 08:27
Official
Dear Jean H
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
